Batteries Plus Bulbs - Way Maker, Inc
  • Fort Lauderdale, FL, USA
  • Full Time

Batteries Plus Bulbs on Commercial Blvd, Fort Lauderdale, Fl is hiring a Customer Service/ Device Repair Technican.  The ideal candidates will be comfortable with small electronic device repair, exhibit retail sales skills, possess excellent customer service and relationship building skills, demonstrate a basic understanding of electronics, and possess an ability to communicate with management.

In addition to the repair technician responsibilities, the successful candidates will also be a team member responsible for selling of products associated with the Batteries Plus Bulbs operaton.

Retail Sales Associate - Customer Service Duties: Assit retail and commercial customers in the purchases of batteries and light bulbs. (training provided) Replace batteries in vehicles, watches, key fobs, cell phones, and more. (training provided)

.   Greet Customers, determine needs and answer questions.

.   Suggest sell add-ons items, participate in retail store and commercial sales.

.   Ask questions to identify potential commercial sales.

.   Operate computer/cash register to complete sales transactions.

.   Answer phone, ensuring messages are relayed.

.   Function as a team player.

.   Demonstrate a customer first mentality.

Device Repair Duties  

.   Repair cell phones, tablets, and other devices as needed.

.   Receive, pack and ship these devices.

.   Maintain proper inventory.

 

. HS diploma/equivalent plus 3-6+ months of previous device repair experience of customer service experience perferred.

. Demonstrated technical aptitude.  Able to quickly pick up on new processes and technologies without a lot of guidance.

. Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.

. Excellent communcation and customer service skills, both oral and written.  Strong customer service focus. 

. Working conditions are typical for a retail environment.

. The position requires the employee to regularly use hands and handle or touch electronic products.  The position also requires the employee to regularly use a computer and other equipment.

. The position requires lifting 10 - 20# on a regular basis, 50# on an occasional basis, and moer than 50# on an infrequent basis.

Our Benefits:

Paid Holidays

Paid Vacations

Bonus Program

Employee Discount

Training and Development

 

Batteries Plus Bulbs - Way Maker, Inc
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